AI Brand Chart: CRM platforms, latest edition 2026-w43
5 AI models, 48 buying scenarios, edition 2026-w43, data as of October 25, 2026.
Brand names only: the models saw each option as a brand name, with no product facts, and answered from their own knowledge.
Fast panel: the fast or small current models of each vendor, not the full flagship panel.
Tiers, not strict ranks
How to read this
A position is only the order of the estimates, and arrows show how that order moved since the last edition: brands in one tier cannot be told apart from its leader at 95% confidence, and each rank is an interval. Rails show the conditional pick share (among answers that picked a brand) in shortlists of 4 (chance is 25%).
Changed beyond noise: for this brand alone, the 95% interval of its share change excludes 0. Lineup or panel changes between editions can cause it too, and it is never a rank claim.
Display order since the last edition, not strict ranks. Moves without a badge are within the margin.
- 1NewHubSpotNew on the chart in this edition.51% (38%–64%)1 week
- 2NewCloseNew on the chart in this edition.29% (17%–43%)1 week
- 3NewZoho CRMNew on the chart in this edition.27% (16%–41%)1 week
- 4NewFreshsalesNew on the chart in this edition.26% (16%–38%)1 week
- 5NewCopperNew on the chart in this edition.26% (13%–40%)1 week
- 6NewKeapNew on the chart in this edition.22% (11%–35%)1 week
- 7Newmonday CRMNew on the chart in this edition.20% (9%–34%)1 week
- 8NewSalesforceNew on the chart in this edition.20% (10%–34%)1 week
- 9NewPipedriveNew on the chart in this edition.19% (10%–31%)1 week
- 10NewInsightlyNew on the chart in this edition.9% (3%–19%)1 week